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Is KapitaLoan Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “KapitaLoan”
  • 🏛️ Deployed by: BLUE CHIP FINANCE PVT. LTD. (NBFC)
  • 🤝 LSP: One Tone Collective LLP (Lending Service Provider, per RBI's directory). The loan itself is given by BLUE CHIP FINANCE PVT. LTD..
  • 📧 Grievance officer: grievance@bluechipfinance.co
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 KapitaLoan — What RBI's DLA Directory Records

Regulated entityBLUE CHIP FINANCE PVT. LTD. (NBFC)
LSP (Lending Service Provider)One Tone Collective LLP
Entity websitehttps://bluechipfinance.co/
Grievance officerVikram
Grievance contactgrievance@bluechipfinance.co · 7303877822

📱 Distributed via: One Tone Collective LLP · Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is KapitaLoan loan app safe?
KapitaLoan is listed in RBI's public directory of Digital Lending Apps, deployed by BLUE CHIP FINANCE PVT. LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind KapitaLoan?
KapitaLoan is deployed by BLUE CHIP FINANCE PVT. LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
KapitaLoan customer care / grievance contact?
The grievance redressal officer on record is Vikram — grievance@bluechipfinance.co, 7303877822. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against KapitaLoan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@bluechipfinance.co). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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