Is Juspay-Hypercredit Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-08
- ✅ Listed in RBI's DLA directory as “Juspay-Hypercredit”
- 🏛️ Deployed by: RESPO FINANCIAL CAPITAL PRIVATE LIMITED (NBFC)
- 🤝 Operated by: Juspay Technologies Pvt Ltd — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
- 📧 Grievance officer: grievance.credit@juspay.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Juspay-Hypercredit — What RBI's DLA Directory Records
| Regulated entity | RESPO FINANCIAL CAPITAL PRIVATE LIMITED (NBFC) |
| Operated by | Juspay Technologies Pvt Ltd (Lending Service Provider) |
| Entity website | https://respo.co.in/ |
| Grievance officer | Ankan Sengupta |
| Grievance contact | grievance.credit@juspay.in · 8447012554 |
📱 Distributed via: iOS App Store · Google Play · Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Juspay-Hypercredit loan app safe?
Juspay-Hypercredit is listed in RBI's public directory of Digital Lending Apps, deployed by RESPO FINANCIAL CAPITAL PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Juspay-Hypercredit?
Juspay-Hypercredit is deployed by RESPO FINANCIAL CAPITAL PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Juspay-Hypercredit customer care / grievance contact?
The grievance redressal officer on record is Ankan Sengupta — grievance.credit@juspay.in, 8447012554. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Juspay-Hypercredit?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance.credit@juspay.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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