Is Juspay Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Juspay”
- 🏛️ Deployed by: EARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.) (NBFC)
- 🤝 LSP: Juspay Technologies Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by EARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.).
- 📧 Grievance officer: grievance.credit@juspay.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Juspay — What RBI's DLA Directory Records
| Regulated entity | EARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.) (NBFC) |
| LSP (Lending Service Provider) | Juspay Technologies Private Limited |
| Entity website | https://www.earlysalary.in |
| Grievance officer | Ankan Sengupta |
| Grievance contact | grievance.credit@juspay.in · 8447012554 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Juspay loan app safe?
Juspay is listed in RBI's public directory of Digital Lending Apps, deployed by EARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Juspay?
Juspay is deployed by EARLYSALARY SERVICES PRIVATE LIMITED (OLD NAME ASHISH SECURITIES PVT. LTD.), a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Juspay customer care / grievance contact?
The grievance redressal officer on record is Ankan Sengupta — grievance.credit@juspay.in, 8447012554. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Juspay?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance.credit@juspay.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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