Is Jupiter Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Jupiter”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: grievance@jupiter.credit
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Jupiter — What RBI's DLA Directory Records
| Regulated entity | AMICA FINANCE PRIVATE LIMITED (NBFC) |
| Entity website | https://www.jupiter.credit/ |
| Grievance officer | Ashish Bhalla |
| Grievance contact | grievance@jupiter.credit · 9222284335 |
| Regulated entity | KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED (NBFC) |
| Entity website | https://creditsaison.in/partnercontact |
| Grievance officer | Ashish Bhalla |
| Grievance contact | grievance@jupiter.credit · 9222284335 |
📱 Distributed via: iOS App Store · Google Play · Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Jupiter loan app safe?
Jupiter is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including AMICA FINANCE PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Jupiter?
Jupiter is deployed by 2 RBI-regulated entities: AMICA FINANCE PRIVATE LIMITED, KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Jupiter customer care / grievance contact?
The grievance redressal officer on record for AMICA FINANCE PRIVATE LIMITED is Ashish Bhalla — grievance@jupiter.credit, 9222284335. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Jupiter?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@jupiter.credit). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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