Is jUMPP Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “jUMPP”
- 🏛️ Deployed by: FINVASIA FINANCIAL SERVICES PVT LTD (NBFC)
- 🤝 LSP: FINFUTECH SOLUTIONS PRIVATE LIMITED (Lending Service Provider, per RBI's directory). The loan itself is given by FINVASIA FINANCIAL SERVICES PVT LTD.
- 📧 Grievance officer: help@jumpp.finance
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 jUMPP — What RBI's DLA Directory Records
| Regulated entity | FINVASIA FINANCIAL SERVICES PVT LTD (NBFC) |
| LSP (Lending Service Provider) | FINFUTECH SOLUTIONS PRIVATE LIMITED |
| Entity website | https://jumpp.credit/about-us/ |
| Grievance officer | Mr. Kapil Sachdev |
| Grievance contact | help@jumpp.finance · 7341143600 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is jUMPP loan app safe?
jUMPP is listed in RBI's public directory of Digital Lending Apps, deployed by FINVASIA FINANCIAL SERVICES PVT LTD (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind jUMPP?
jUMPP is deployed by FINVASIA FINANCIAL SERVICES PVT LTD, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
jUMPP customer care / grievance contact?
The grievance redressal officer on record is Mr. Kapil Sachdev — help@jumpp.finance, 7341143600. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against jUMPP?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (help@jumpp.finance). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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