Is Jio Finance Loan App Safe? Customer Care + RBI
Updated 2026-10-16
- ✅ Real lender: Jio Financial Services Limited (Formerly Reliance Strategic Investments Limited) (RBI-registered)
- 📞 Customer care: +912235554094
- 📧 Grievance email: vishal.kumar@ril.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Jio Finance — Verified Facts
| Real NBFC | Jio Financial Services Limited (Formerly Reliance Strategic Investments Limited) |
| RBI Status | Registered CIC |
| CIN | L65990MH1999PLC120918 |
| Customer care | +912235554094 |
| Grievance email | vishal.kumar@ril.com |
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❓ Quick Answers
Is Jio Finance loan app safe?
Yes — loans on Jio Finance are given by Jio Financial Services Limited (Formerly Reliance Strategic Investments Limited), an RBI-registered lender. Always verify the lender name inside the app matches Jio Financial Services Limited (Formerly Reliance Strategic Investments Limited) before applying.
Jio Finance customer care number?
Verified: +912235554094 (customer care of Jio Financial Services Limited (Formerly Reliance Strategic Investments Limited), the lender). Do not trust third-party numbers found via Google — scam helplines target loan-app users.
Is Jio Finance RBI registered?
Jio Financial Services Limited (Formerly Reliance Strategic Investments Limited) (the entity behind Jio Finance) is an RBI-registered CIC, CIN L65990MH1999PLC120918.
How to file a complaint against Jio Finance?
Step 1: raise inside the Jio Finance app. Step 2: email vishal.kumar@ril.com. Step 3: no response in 30 days — escalate free to RBI Ombudsman at cms.rbi.org.in (RB-IOS 2026).
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