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Is InstaBIZ ( Android) Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-08

  • ✅ Listed in RBI's DLA directory as “InstaBIZ ( Android)”
  • 🏛️ Deployed by: ICICI BANK LIMITED (BANK)
  • 📧 Grievance officer: digitallending@icici.bank.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 InstaBIZ ( Android) — What RBI's DLA Directory Records

Regulated entityICICI BANK LIMITED (BANK)
Operated byThe regulated entity itself (self-owned)
Entity websitehttps://www.icici.bank.in/
Grievance officerMs. Sharlet Malvankar
Grievance contactdigitallending@icici.bank.in · 2239337979

📱 Distributed via: Google Play

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is InstaBIZ ( Android) loan app safe?
InstaBIZ ( Android) is listed in RBI's public directory of Digital Lending Apps, deployed by ICICI BANK LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind InstaBIZ ( Android)?
InstaBIZ ( Android) is deployed by ICICI BANK LIMITED, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
InstaBIZ ( Android) customer care / grievance contact?
The grievance redressal officer on record is Ms. Sharlet Malvankar — digitallending@icici.bank.in, 2239337979. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against InstaBIZ ( Android)?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (digitallending@icici.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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