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Is IFL Gold Loan Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “IFL Gold Loan”
  • 🏛️ Deployed by: IFL FINANCE LIMITED (FORMERLY KNOWN AS IFL HOUSING FINANCE LIMITED) (NBFC)
  • 📧 Grievance officer: pno@iflfinanceltd.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 IFL Gold Loan — What RBI's DLA Directory Records

Regulated entityIFL FINANCE LIMITED (FORMERLY KNOWN AS IFL HOUSING FINANCE LIMITED) (NBFC)
LSP (Lending Service Provider)None: the app is self-owned by the regulated entity
Entity websitehttps://www.iflfinanceltd.com
Grievance officerMrs. Rekha Behl
Grievance contactpno@iflfinanceltd.com · 114709609700000

📱 Distributed via: Google Play

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is IFL Gold Loan loan app safe?
IFL Gold Loan is listed in RBI's public directory of Digital Lending Apps, deployed by IFL FINANCE LIMITED (FORMERLY KNOWN AS IFL HOUSING FINANCE LIMITED) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind IFL Gold Loan?
IFL Gold Loan is deployed by IFL FINANCE LIMITED (FORMERLY KNOWN AS IFL HOUSING FINANCE LIMITED), a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
IFL Gold Loan customer care / grievance contact?
The grievance redressal officer on record is Mrs. Rekha Behl — pno@iflfinanceltd.com, 114709609700000. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against IFL Gold Loan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (pno@iflfinanceltd.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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