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Is GST Sahay Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-09-01

  • Listed in RBI's DLA directory as “GST Sahay
  • 🏛️ Deployed by: PUNJAB NATIONAL BANK (BANK)
  • 📧 Grievance officer: sme.digital@pnb.bank.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 GST Sahay — What RBI's DLA Directory Records

Regulated entityPUNJAB NATIONAL BANK (BANK)
Entity websitehttps://www.pnb.bank.in/
Grievance officerManuj Pratap Singh
Grievance contactsme.digital@pnb.bank.in · 1128073057

📱 Distributed via: Google Play · iOS App Store

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is GST Sahay loan app safe?
GST Sahay is listed in RBI's public directory of Digital Lending Apps, deployed by PUNJAB NATIONAL BANK (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind GST Sahay?
GST Sahay is deployed by PUNJAB NATIONAL BANK, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
GST Sahay customer care / grievance contact?
The grievance redressal officer on record is Manuj Pratap Singh — sme.digital@pnb.bank.in, 1128073057. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against GST Sahay?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (sme.digital@pnb.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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