Is Grox technologies pvt ltd (Formerly MyShubhlife) Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-08
- ✅ Listed in RBI's DLA directory as “Grox technologies pvt ltd (Formerly MyShubhlife)”
- 🏛️ Deployed by: MAS FINANCIAL SERVICES LIMITED (NBFC)
- 🤝 Operated by: Onboarding happens through the PhonePe app where API's are embedded. — a Lending Service Provider running the app on the regulated entity's behalf, per RBI's directory
- 📧 Grievance officer: Email : support-ugro@myshubhlife.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Grox technologies pvt ltd (Formerly MyShubhlife) — What RBI's DLA Directory Records
| Regulated entity | MAS FINANCIAL SERVICES LIMITED (NBFC) |
| Operated by | Onboarding happens through the PhonePe app where API's are embedded. (Lending Service Provider) |
| Entity website | https://www.ugrocapital.com |
| Grievance officer | Mr. Karthik Thampi |
| Grievance contact | Email : support-ugro@myshubhlife.com · 9019900199 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-08. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Grox technologies pvt ltd (Formerly MyShubhlife) loan app safe?
Grox technologies pvt ltd (Formerly MyShubhlife) is listed in RBI's public directory of Digital Lending Apps, deployed by MAS FINANCIAL SERVICES LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Grox technologies pvt ltd (Formerly MyShubhlife)?
Grox technologies pvt ltd (Formerly MyShubhlife) is deployed by MAS FINANCIAL SERVICES LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Grox technologies pvt ltd (Formerly MyShubhlife) customer care / grievance contact?
The grievance redressal officer on record is Mr. Karthik Thampi — Email : support-ugro@myshubhlife.com, 9019900199. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Grox technologies pvt ltd (Formerly MyShubhlife)?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (Email : support-ugro@myshubhlife.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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