Is Grayquest Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Grayquest”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: nodalofficer@grayquest.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Grayquest — What RBI's DLA Directory Records
| Regulated entity | AVANSE FINANCIAL SERVICES LTD (NBFC) |
| LSP (Lending Service Provider) | Grayquest Education Finance Pvt Ltd* (No fresh sourcing from LSP arrangement) |
| Entity website | https://www.avanse.com |
| Grievance officer | Bhavik Ajugiya |
| Grievance contact | nodalofficer@grayquest.com · 8040363637 |
| Regulated entity | WESTERN CAPITAL ADVISORS PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Grayquest Education Finance Private Limited |
| Entity website | https://www.grayquest.com |
| Grievance officer | Ranjeet Rawat |
| Grievance contact | nodalofficer@grayquest.com · 8.356843634e+16 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Grayquest loan app safe?
Grayquest is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including AVANSE FINANCIAL SERVICES LTD (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Grayquest?
Grayquest is deployed by 2 RBI-regulated entities: AVANSE FINANCIAL SERVICES LTD, WESTERN CAPITAL ADVISORS PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Grayquest customer care / grievance contact?
The grievance redressal officer on record for AVANSE FINANCIAL SERVICES LTD is Bhavik Ajugiya — nodalofficer@grayquest.com, 8040363637. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Grayquest?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodalofficer@grayquest.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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