Is GoodScore Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “GoodScore: Credit Score App (Rupicard)”
- 🏛️ Deployed by: INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) (NBFC)
- 🤝 LSP: Arthvit 1809 Tech Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD).
- 📧 Grievance officer: grievances@goodscore.app
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 GoodScore — What RBI's DLA Directory Records
| Regulated entity | INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) (NBFC) |
| LSP (Lending Service Provider) | Arthvit 1809 Tech Private Limited |
| Entity website | https://www.incred.com |
| Grievance officer | Mohit Sai |
| Grievance contact | grievances@goodscore.app · 8065663363 |
📱 Distributed via: iOS App Store · Google Play · Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is GoodScore loan app safe?
GoodScore: Credit Score App (Rupicard) is listed in RBI's public directory of Digital Lending Apps, deployed by INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind GoodScore?
GoodScore: Credit Score App (Rupicard) is deployed by INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD), a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
GoodScore customer care / grievance contact?
The grievance redressal officer on record is Mohit Sai — grievances@goodscore.app, 8065663363. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against GoodScore?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievances@goodscore.app). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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