Is GLAAS Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “GLAAS”
- 🏛️ Deployed by: 5 regulated entities (see below)
- 📧 Grievance officer: rashi.kataria@gromor.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 GLAAS — What RBI's DLA Directory Records
| Regulated entity | KINARA CAPITAL PRIVATE LIMITED [FORMERLY KNOWN AS VISAGE HOLDINGS AND FINANCE PRIVATE LIMITED] (NBFC) |
| Entity website | https://kinaracapital.com/ |
| Grievance officer | Rashi Kataria |
| Grievance contact | rashi.kataria@gromor.in · 9109101961 |
| Regulated entity | KINARA CAPITAL PRIVATE LIMITED (FORMERLY VISAGE HOLDINGS AND FINANCE PRIVATE LIMITED) (NBFC) |
| Entity website | https://kinaracapital.com/ |
| Grievance officer | Rashi Kataria |
| Grievance contact | rashi.kataria@gromor.in · 9589078309 |
| Regulated entity | LIGHT MICRO FINANCE PRIVATE LIMITED (NBFC) |
| Entity website | https://gromor.in/ |
| Grievance officer | Rashi Kataria |
| Grievance contact | info@gromor.in · 9589078309 |
| Regulated entity | NIYOGIN FINTECH LIMITED (NBFC) |
| Entity website | https://niyogin.com/ |
| Grievance officer | Rashi Kataria |
| Grievance contact | rashi.kataria@gromor.in · 9589078309 |
| Regulated entity | PAHAL FINANCIAL SERVICES PRIVATE LIMITED (NBFC) |
| Entity website | https://gromor.in/ |
| Grievance officer | Ms. Rashi Kataria |
| Grievance contact | rashi.kataria@gromor.in · 9589078309 |
📱 Distributed via: Website · Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is GLAAS loan app safe?
GLAAS is listed in RBI's public directory of Digital Lending Apps, deployed by 5 regulated entities including KINARA CAPITAL PRIVATE LIMITED [FORMERLY KNOWN AS VISAGE HOLDINGS AND FINANCE PRIVATE LIMITED] (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind GLAAS?
GLAAS is deployed by 5 RBI-regulated entities: KINARA CAPITAL PRIVATE LIMITED [FORMERLY KNOWN AS VISAGE HOLDINGS AND FINANCE PRIVATE LIMITED], KINARA CAPITAL PRIVATE LIMITED (FORMERLY VISAGE HOLDINGS AND FINANCE PRIVATE LIMITED), LIGHT MICRO FINANCE PRIVATE LIMITED, NIYOGIN FINTECH LIMITED, PAHAL FINANCIAL SERVICES PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
GLAAS customer care / grievance contact?
The grievance redressal officer on record for KINARA CAPITAL PRIVATE LIMITED [FORMERLY KNOWN AS VISAGE HOLDINGS AND FINANCE PRIVATE LIMITED] is Rashi Kataria — rashi.kataria@gromor.in, 9109101961. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against GLAAS?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (rashi.kataria@gromor.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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