Is Freecharge Business App Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Freecharge Business App”
- 🏛️ Deployed by: AXIS BANK LIMITED (BANK)
- 🤝 LSP: Freecharge Business and Technology Services Limited (Lending Service Provider, per RBI's directory). The loan itself is given by AXIS BANK LIMITED.
- 📧 Grievance officer: nodal.head@freechargebiz.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Freecharge Business App — What RBI's DLA Directory Records
| Regulated entity | AXIS BANK LIMITED (BANK) |
| LSP (Lending Service Provider) | Freecharge Business and Technology Services Limited |
| Entity website | https://www.axis.bank.in/ |
| Grievance officer | Mr Nemash Simaria |
| Grievance contact | nodal.head@freechargebiz.com · 9266685154 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Freecharge Business App loan app safe?
Freecharge Business App is listed in RBI's public directory of Digital Lending Apps, deployed by AXIS BANK LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Freecharge Business App?
Freecharge Business App is deployed by AXIS BANK LIMITED, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
Freecharge Business App customer care / grievance contact?
The grievance redressal officer on record is Mr Nemash Simaria — nodal.head@freechargebiz.com, 9266685154. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Freecharge Business App?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodal.head@freechargebiz.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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