Is FlexiLoans Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “FlexiLoans: Business Loans”
- 🏛️ Deployed by: 3 regulated entities (see below)
- 📧 Grievance officer: nodal.grievance@epimoney.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 FlexiLoans — What RBI's DLA Directory Records
| Regulated entity | EPIMONEY PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://flexiloans.com/ |
| Grievance officer | Ms. Pranaali Sawant |
| Grievance contact | nodal.grievance@epimoney.com · 8879758863 |
| Regulated entity | HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Epimoney Private Limited |
| Entity website | https://www.vivriticapital.com/ |
| Grievance officer | Ms. Pranaali Sawant |
| Grievance contact | nodal.grievance@epimoney.com · 2262603800 |
| Regulated entity | VIVRITI CAPITAL LIMITED (EARLIER KNOWN AS HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED) (NBFC) |
| LSP (Lending Service Provider) | Epimoney Private Limited |
| Entity website | https://www.vivriticapital.com/ |
| Grievance officer | Ms. Pranaali Sawant |
| Grievance contact | nodal.grievance@epimoney.com · 2262603800 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is FlexiLoans loan app safe?
FlexiLoans: Business Loans is listed in RBI's public directory of Digital Lending Apps, deployed by 3 regulated entities including EPIMONEY PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind FlexiLoans?
FlexiLoans: Business Loans is deployed by 3 RBI-regulated entities: EPIMONEY PRIVATE LIMITED, HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED, VIVRITI CAPITAL LIMITED (EARLIER KNOWN AS HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED). Your loan agreement names the specific entity for your loan — check it there.
FlexiLoans customer care / grievance contact?
The grievance redressal officer on record for EPIMONEY PRIVATE LIMITED is Ms. Pranaali Sawant — nodal.grievance@epimoney.com, 8879758863. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against FlexiLoans?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodal.grievance@epimoney.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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