Is ezee Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “ezee”
- 🏛️ Deployed by: LULU FINANCIAL SERVICES (INDIA) PRIVATE LIMITED (NBFC)
- 🤝 LSP: ezee.ai(EPIKInDiFi software & solutions private limited. Digital Lending Technology Provider (Lending Service Provider, per RBI's directory). The loan itself is given by LULU FINANCIAL SERVICES (INDIA) PRIVATE LIMITED.
- 📧 Grievance officer: grievance@lulufinserv.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 ezee — What RBI's DLA Directory Records
| Regulated entity | LULU FINANCIAL SERVICES (INDIA) PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | ezee.ai(EPIKInDiFi software & solutions private limited. Digital Lending Technology Provider |
| Entity website | https://www.lulufinserv.com |
| Grievance officer | Mr. Pathrose P P |
| Grievance contact | grievance@lulufinserv.com · 4843543800 |
📱 Distributed via: Not available
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is ezee loan app safe?
ezee is listed in RBI's public directory of Digital Lending Apps, deployed by LULU FINANCIAL SERVICES (INDIA) PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind ezee?
ezee is deployed by LULU FINANCIAL SERVICES (INDIA) PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
ezee customer care / grievance contact?
The grievance redressal officer on record is Mr. Pathrose P P — grievance@lulufinserv.com, 4843543800. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against ezee?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@lulufinserv.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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