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Is Efundzz Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Efundzz”
  • 🏛️ Deployed by: 2 regulated entities (see below)
  • 📧 Grievance officer: arnab.s@efundzz.com info@efundzz.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Efundzz — What RBI's DLA Directory Records

Regulated entityGODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED) (NBFC)
LSP (Lending Service Provider)EFUND TECHNICAL SERVICES PRIVATE LIMITED
Entity websitehttps://www.godrejfinance.com/
Grievance officerArnab Sarkar
Grievance contactarnab.s@efundzz.com info@efundzz.com · 9606919599
Regulated entityKISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)EFund Technical Services Private Limited
Entity websitehttps://creditsaison.in/partnercontact
Grievance officerArnab Sarkar
Grievance contactinfo@efundzz.com · 9081797979

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Efundzz loan app safe?
Efundzz is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including GODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Efundzz?
Efundzz is deployed by 2 RBI-regulated entities: GODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED), KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Efundzz customer care / grievance contact?
The grievance redressal officer on record for GODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED) is Arnab Sarkar — arnab.s@efundzz.com info@efundzz.com, 9606919599. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Efundzz?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (arnab.s@efundzz.com info@efundzz.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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