Is E-Platform Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “E-Platform”
- 🏛️ Deployed by: BANK OF INDIA (BANK)
- 📧 Grievance officer: DigitalLending.grievances@bankofindia.bank.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 E-Platform — What RBI's DLA Directory Records
| Regulated entity | BANK OF INDIA (BANK) |
| Entity website | https://bankofindia.bank.in |
| Grievance officer | Mr. Amol Mansing Godse |
| Grievance contact | DigitalLending.grievances@bankofindia.bank.in · 2269179418 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is E-Platform loan app safe?
E-Platform is listed in RBI's public directory of Digital Lending Apps, deployed by BANK OF INDIA (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind E-Platform?
E-Platform is deployed by BANK OF INDIA, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
E-Platform customer care / grievance contact?
The grievance redressal officer on record is Mr. Amol Mansing Godse — DigitalLending.grievances@bankofindia.bank.in, 2269179418. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against E-Platform?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (DigitalLending.grievances@bankofindia.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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