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Is E- OD/DL against FD/RD(IBS) Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “E- OD/DL against FD/RD(IBS)”
  • 🏛️ Deployed by: PUNJAB NATIONAL BANK (BANK)
  • 📧 Grievance officer: jasveer.singh1@pnb.bank.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 E- OD/DL against FD/RD(IBS) — What RBI's DLA Directory Records

Regulated entityPUNJAB NATIONAL BANK (BANK)
LSP (Lending Service Provider)None: the app is self-owned by the regulated entity
Entity websitehttps://pnb.bank.in/
Grievance officerJasveer Singh
Grievance contactjasveer.singh1@pnb.bank.in · 1128044720

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is E- OD/DL against FD/RD(IBS) loan app safe?
E- OD/DL against FD/RD(IBS) is listed in RBI's public directory of Digital Lending Apps, deployed by PUNJAB NATIONAL BANK (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind E- OD/DL against FD/RD(IBS)?
E- OD/DL against FD/RD(IBS) is deployed by PUNJAB NATIONAL BANK, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
E- OD/DL against FD/RD(IBS) customer care / grievance contact?
The grievance redressal officer on record is Jasveer Singh — jasveer.singh1@pnb.bank.in, 1128044720. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against E- OD/DL against FD/RD(IBS)?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (jasveer.singh1@pnb.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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