Is DpalLoan Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “DpalLoan”
- 🏛️ Deployed by: D.PAL LEASING & FINANCE CO. LTD. (NBFC)
- 🤝 LSP: D.PAL LEASING AND FINANCE COMPANY LIMITED (Lending Service Provider, per RBI's directory). The loan itself is given by D.PAL LEASING & FINANCE CO. LTD..
- 📧 Grievance officer: grievance@dpalloan.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 DpalLoan — What RBI's DLA Directory Records
| Regulated entity | D.PAL LEASING & FINANCE CO. LTD. (NBFC) |
| LSP (Lending Service Provider) | D.PAL LEASING AND FINANCE COMPANY LIMITED |
| Entity website | https://dpalloan.com |
| Grievance officer | Alpana Rajput |
| Grievance contact | grievance@dpalloan.com · 9217966033 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is DpalLoan loan app safe?
DpalLoan is listed in RBI's public directory of Digital Lending Apps, deployed by D.PAL LEASING & FINANCE CO. LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind DpalLoan?
DpalLoan is deployed by D.PAL LEASING & FINANCE CO. LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
DpalLoan customer care / grievance contact?
The grievance redressal officer on record is Alpana Rajput — grievance@dpalloan.com, 9217966033. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against DpalLoan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@dpalloan.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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