Is Digital Personal Loans Application (PIL-STP) Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Digital Personal Loans Application (PIL-STP)”
- 🏛️ Deployed by: THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED (BANK)
- 🤝 LSP: HSBC (Self-Owned) (Lending Service Provider, per RBI's directory). The loan itself is given by THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED.
- 📧 Grievance officer: pnohsbcbank@hsbc.co.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Digital Personal Loans Application (PIL-STP) — What RBI's DLA Directory Records
| Regulated entity | THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED (BANK) |
| LSP (Lending Service Provider) | HSBC (Self-Owned) |
| Entity website | https://www.hsbc.co.in/ |
| Grievance officer | Sabry Ali (Principal Nodal Officer) |
| Grievance contact | pnohsbcbank@hsbc.co.in · 2261223798 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Digital Personal Loans Application (PIL-STP) loan app safe?
Digital Personal Loans Application (PIL-STP) is listed in RBI's public directory of Digital Lending Apps, deployed by THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Digital Personal Loans Application (PIL-STP)?
Digital Personal Loans Application (PIL-STP) is deployed by THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
Digital Personal Loans Application (PIL-STP) customer care / grievance contact?
The grievance redressal officer on record is Sabry Ali (Principal Nodal Officer) — pnohsbcbank@hsbc.co.in, 2261223798. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Digital Personal Loans Application (PIL-STP)?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (pnohsbcbank@hsbc.co.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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