Is DIGITAL MUDRA Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “DIGITAL MUDRA”
- 🏛️ Deployed by: PUNJAB AND SIND BANK (BANK)
- 🤝 LSP: PSB (Lending Service Provider, per RBI's directory). The loan itself is given by PUNJAB AND SIND BANK.
- 📧 Grievance officer: HO.COMPLAINT@PSB.CO.IN
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 DIGITAL MUDRA — What RBI's DLA Directory Records
| Regulated entity | PUNJAB AND SIND BANK (BANK) |
| LSP (Lending Service Provider) | PSB |
| Entity website | https://www.getpaisa.com/ |
| Grievance officer | Smt. Rajni Saini |
| Grievance contact | HO.COMPLAINT@PSB.CO.IN · 1125728966 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is DIGITAL MUDRA loan app safe?
DIGITAL MUDRA is listed in RBI's public directory of Digital Lending Apps, deployed by PUNJAB AND SIND BANK (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind DIGITAL MUDRA?
DIGITAL MUDRA is deployed by PUNJAB AND SIND BANK, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
DIGITAL MUDRA customer care / grievance contact?
The grievance redressal officer on record is Smt. Rajni Saini — HO.COMPLAINT@PSB.CO.IN, 1125728966. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against DIGITAL MUDRA?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (HO.COMPLAINT@PSB.CO.IN). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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