Is Digital Loans Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Digital Loans”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: hakim.s.abbass@jkbmail.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Digital Loans — What RBI's DLA Directory Records
| Regulated entity | JAMMU & KASHMIR BANK LTD (BANK) |
| Entity website | https://www.jkbank.com/ |
| Grievance officer | Hakim Shabeer Abbass |
| Grievance contact | hakim.s.abbass@jkbmail.com · 7051533200 |
| Regulated entity | PUNJAB AND SIND BANK (BANK) |
| Entity website | https://www.getpaisa.com/ |
| Grievance officer | Smt. Rajni Saini |
| Grievance contact | HO.COMPLAINT@PSB.CO.IN · 1125728966 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Digital Loans loan app safe?
Digital Loans is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including JAMMU & KASHMIR BANK LTD (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Digital Loans?
Digital Loans is deployed by 2 RBI-regulated entities: JAMMU & KASHMIR BANK LTD, PUNJAB AND SIND BANK. Your loan agreement names the specific entity for your loan — check it there.
Digital Loans customer care / grievance contact?
The grievance redressal officer on record for JAMMU & KASHMIR BANK LTD is Hakim Shabeer Abbass — hakim.s.abbass@jkbmail.com, 7051533200. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Digital Loans?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (hakim.s.abbass@jkbmail.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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