Is Digital lending pages of PhonePe Lending on PhonePe consumer app Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Digital lending pages of PhonePe Lending on PhonePe consumer app”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: https://grievance.phonepe.com/
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Digital lending pages of PhonePe Lending on PhonePe consumer app — What RBI's DLA Directory Records
| Regulated entity | KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | PhonePe Lending Services Pvt. Ltd |
| Entity website | https://creditsaison.in/partnercontact |
| Grievance officer | Rithvi Somani |
| Grievance contact | https://grievance.phonepe.com/ · 8068727374 |
| Regulated entity | PIRAMAL FINANCE LIMITED (FORMERLY KNOWN AS PIRAMAL CAPITAL & HOUSING FINANCE LIMITED) (NBFC) |
| LSP (Lending Service Provider) | PhonePe Lending Services Private Limited |
| Entity website | https://www.piramalfinance.com/about-us/lending-partners |
| Grievance officer | Rithvi Somani |
| Grievance contact | Lending-grievance@phonepe.com · 8068727374 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Digital lending pages of PhonePe Lending on PhonePe consumer app loan app safe?
Digital lending pages of PhonePe Lending on PhonePe consumer app is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Digital lending pages of PhonePe Lending on PhonePe consumer app?
Digital lending pages of PhonePe Lending on PhonePe consumer app is deployed by 2 RBI-regulated entities: KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED, PIRAMAL FINANCE LIMITED (FORMERLY KNOWN AS PIRAMAL CAPITAL & HOUSING FINANCE LIMITED). Your loan agreement names the specific entity for your loan — check it there.
Digital lending pages of PhonePe Lending on PhonePe consumer app customer care / grievance contact?
The grievance redressal officer on record for KISETSU SAISON FINANCE (INDIA) PRIVATE LIMITED is Rithvi Somani — https://grievance.phonepe.com/, 8068727374. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Digital lending pages of PhonePe Lending on PhonePe consumer app?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (https://grievance.phonepe.com/). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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