Is Digital Education Loan Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Digital Education Loan”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: jasveer.singh1@pnb.bank.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Digital Education Loan — What RBI's DLA Directory Records
| Regulated entity | PUNJAB NATIONAL BANK (BANK) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://pnb.bank.in/ |
| Grievance officer | Jasveer Singh |
| Grievance contact | jasveer.singh1@pnb.bank.in · 1128044720 |
| Regulated entity | UCO BANK (BANK) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://www.ucobank.com |
| Grievance officer | Mr. Rajan Kumar Bhagat |
| Grievance contact | rajan.bhagat@ucobank.co.in · 3344557120 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Digital Education Loan loan app safe?
Digital Education Loan is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including PUNJAB NATIONAL BANK (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Digital Education Loan?
Digital Education Loan is deployed by 2 RBI-regulated entities: PUNJAB NATIONAL BANK, UCO BANK. Your loan agreement names the specific entity for your loan — check it there.
Digital Education Loan customer care / grievance contact?
The grievance redressal officer on record for PUNJAB NATIONAL BANK is Jasveer Singh — jasveer.singh1@pnb.bank.in, 1128044720. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Digital Education Loan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (jasveer.singh1@pnb.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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