Is CreditMitra Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “CreditMitra”
- 🏛️ Deployed by: SAJAN INTERNATIONAL P LTD. (NBFC)
- 🤝 LSP: Samcint Solutins Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by SAJAN INTERNATIONAL P LTD..
- 📧 Grievance officer: grievance@creditmitra.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 CreditMitra — What RBI's DLA Directory Records
| Regulated entity | SAJAN INTERNATIONAL P LTD. (NBFC) |
| LSP (Lending Service Provider) | Samcint Solutins Private Limited |
| Entity website | https://www.sajaninternational.com |
| Grievance officer | Priyesh Ranjan |
| Grievance contact | grievance@creditmitra.in · 7893161122 |
📱 Distributed via: iOS App Store · Google Play · Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is CreditMitra loan app safe?
CreditMitra is listed in RBI's public directory of Digital Lending Apps, deployed by SAJAN INTERNATIONAL P LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind CreditMitra?
CreditMitra is deployed by SAJAN INTERNATIONAL P LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
CreditMitra customer care / grievance contact?
The grievance redressal officer on record is Priyesh Ranjan — grievance@creditmitra.in, 7893161122. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against CreditMitra?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@creditmitra.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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