Is CreditLinks Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “CreditLinks”
- 🏛️ Deployed by: 3 regulated entities (see below)
- 📧 Grievance officer: Soumya.ranjan.das@creditlinks.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 CreditLinks — What RBI's DLA Directory Records
| Regulated entity | INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) (NBFC) |
| LSP (Lending Service Provider) | Asset Direct DBA CreditLinks India Pvt Ltd |
| Entity website | https://www.incred.com |
| Grievance officer | soumyaranjandas |
| Grievance contact | Soumya.ranjan.das@creditlinks.in · 1204317269 |
| Regulated entity | KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED) (NBFC) |
| LSP (Lending Service Provider) | Asset Direct DBA Creditlinks India Private Limited |
| Entity website | https://www.kbnbfc.in/ |
| Grievance officer | Soumyaranjan Das |
| Grievance contact | soumya.ranjan.das@creditlinks.in · 9560578885 |
| Regulated entity | LENDINGKART FINANCE LIMITED (FORMERLY AADRI INFIN LIMITED) (NBFC) |
| LSP (Lending Service Provider) | Asset Direct DBA CreditLinks India Pvt ltd |
| Entity website | https://www.lendingkart.com |
| Grievance officer | Soumya Ranjan Das |
| Grievance contact | soumya.ranjan.das@creditlinks.in · 1204317269 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is CreditLinks loan app safe?
CreditLinks is listed in RBI's public directory of Digital Lending Apps, deployed by 3 regulated entities including INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind CreditLinks?
CreditLinks is deployed by 3 RBI-regulated entities: INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD), KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED), LENDINGKART FINANCE LIMITED (FORMERLY AADRI INFIN LIMITED). Your loan agreement names the specific entity for your loan — check it there.
CreditLinks customer care / grievance contact?
The grievance redressal officer on record for INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) is soumyaranjandas — Soumya.ranjan.das@creditlinks.in, 1204317269. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against CreditLinks?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (Soumya.ranjan.das@creditlinks.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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