Is Creditas Solutions Private Limited Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Creditas Solutions Private Limited”
- 🏛️ Deployed by: INDUSIND BANK LTD (BANK)
- 📧 Grievance officer: nodal.officer@indusind.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Creditas Solutions Private Limited — What RBI's DLA Directory Records
| Regulated entity | INDUSIND BANK LTD (BANK) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://www.indusind.com/in/en/personal.html# |
| Grievance officer | Ms. Dilnaz Sidhwa |
| Grievance contact | nodal.officer@indusind.com · 2261553705 |
📱 Distributed via: Portal managed by DLA
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Creditas Solutions Private Limited loan app safe?
Creditas Solutions Private Limited is listed in RBI's public directory of Digital Lending Apps, deployed by INDUSIND BANK LTD (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Creditas Solutions Private Limited?
Creditas Solutions Private Limited is deployed by INDUSIND BANK LTD, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
Creditas Solutions Private Limited customer care / grievance contact?
The grievance redressal officer on record is Ms. Dilnaz Sidhwa — nodal.officer@indusind.com, 2261553705. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Creditas Solutions Private Limited?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodal.officer@indusind.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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