Is Creditas Business Solutions Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Creditas Business Solutions”
- 🏛️ Deployed by: YES BANK LTD. (BANK)
- 🤝 LSP: Self owned - YES Bank Limited (Lending Service Provider, per RBI's directory). The loan itself is given by YES BANK LTD..
- 📧 Grievance officer: mustufa.khajurwala@yes.bank.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Creditas Business Solutions — What RBI's DLA Directory Records
| Regulated entity | YES BANK LTD. (BANK) |
| LSP (Lending Service Provider) | Self owned - YES Bank Limited |
| Entity website | https://www.yes.bank.in/ |
| Grievance officer | Mustufa Khajurwala |
| Grievance contact | mustufa.khajurwala@yes.bank.in · 2250795454 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Creditas Business Solutions loan app safe?
Creditas Business Solutions is listed in RBI's public directory of Digital Lending Apps, deployed by YES BANK LTD. (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Creditas Business Solutions?
Creditas Business Solutions is deployed by YES BANK LTD., a BANK regulated by RBI. This is the legal lender named in your loan agreement.
Creditas Business Solutions customer care / grievance contact?
The grievance redressal officer on record is Mustufa Khajurwala — mustufa.khajurwala@yes.bank.in, 2250795454. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Creditas Business Solutions?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (mustufa.khajurwala@yes.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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