Is Credila's Website Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Credila's Website”
- 🏛️ Deployed by: CREDILA FINANCIAL SERVICES LIMITED (FORMERLY KNOWN AS HDFC CREDILA FINANCIAL SERVICES LIMITED) (NBFC)
- 📧 Grievance officer: ?grievance@credila.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Credila's Website — What RBI's DLA Directory Records
| Regulated entity | CREDILA FINANCIAL SERVICES LIMITED (FORMERLY KNOWN AS HDFC CREDILA FINANCIAL SERVICES LIMITED) (NBFC) |
| Entity website | https://www.credila.com/ |
| Grievance officer | ?Ms. Vaijayanti Albal Sharma |
| Grievance contact | ?grievance@credila.com · 912250164642 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Credila's Website loan app safe?
Credila's Website is listed in RBI's public directory of Digital Lending Apps, deployed by CREDILA FINANCIAL SERVICES LIMITED (FORMERLY KNOWN AS HDFC CREDILA FINANCIAL SERVICES LIMITED) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Credila's Website?
Credila's Website is deployed by CREDILA FINANCIAL SERVICES LIMITED (FORMERLY KNOWN AS HDFC CREDILA FINANCIAL SERVICES LIMITED), a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Credila's Website customer care / grievance contact?
The grievance redressal officer on record is ?Ms. Vaijayanti Albal Sharma — ?grievance@credila.com, 912250164642. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Credila's Website?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (?grievance@credila.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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