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Is Credfin Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Credfin: Instant Personal Loans”
  • 🏛️ Deployed by: ARHAM FINANCE & INVESTMENT SERVICES LTD. (NBFC)
  • 🤝 LSP: Credfin Services Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by ARHAM FINANCE & INVESTMENT SERVICES LTD..
  • 📧 Grievance officer: shubham.goyal@credfin.money
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Credfin — What RBI's DLA Directory Records

Regulated entityARHAM FINANCE & INVESTMENT SERVICES LTD. (NBFC)
LSP (Lending Service Provider)Credfin Services Private Limited
Entity websitehttps://arhamfinance.com/
Grievance officerShubham Goyal
Grievance contactshubham.goyal@credfin.money · 9971718800

📱 Distributed via: Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Credfin loan app safe?
Credfin: Instant Personal Loans is listed in RBI's public directory of Digital Lending Apps, deployed by ARHAM FINANCE & INVESTMENT SERVICES LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Credfin?
Credfin: Instant Personal Loans is deployed by ARHAM FINANCE & INVESTMENT SERVICES LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Credfin customer care / grievance contact?
The grievance redressal officer on record is Shubham Goyal — shubham.goyal@credfin.money, 9971718800. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Credfin?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (shubham.goyal@credfin.money). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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