Is ClickPe Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “ClickPe”
- 🏛️ Deployed by: SURAT PEOPLE'S CO-OP.BANK LTD. (BANK)
- 🤝 LSP: Neofirst Technologies India Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by SURAT PEOPLE'S CO-OP.BANK LTD..
- 📧 Grievance officer: cco@spcbl.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 ClickPe — What RBI's DLA Directory Records
| Regulated entity | SURAT PEOPLE'S CO-OP.BANK LTD. (BANK) |
| LSP (Lending Service Provider) | Neofirst Technologies India Private Limited |
| Entity website | https://www.spcbl.in/ |
| Grievance officer | Kavita V Pancholi |
| Grievance contact | cco@spcbl.in · 2612464621 |
📱 Distributed via: Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is ClickPe loan app safe?
ClickPe is listed in RBI's public directory of Digital Lending Apps, deployed by SURAT PEOPLE'S CO-OP.BANK LTD. (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind ClickPe?
ClickPe is deployed by SURAT PEOPLE'S CO-OP.BANK LTD., a BANK regulated by RBI. This is the legal lender named in your loan agreement.
ClickPe customer care / grievance contact?
The grievance redressal officer on record is Kavita V Pancholi — cco@spcbl.in, 2612464621. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against ClickPe?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (cco@spcbl.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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