Is Chola One Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Chola One”
- 🏛️ Deployed by: CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED (NBFC)
- 📧 Grievance officer: principalnodalofficer@chola.murugappa.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Chola One — What RBI's DLA Directory Records
| Regulated entity | CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED (NBFC) |
| Entity website | https://www.cholamandalam.com |
| Grievance officer | Mr. Krishnakumar K.P |
| Grievance contact | principalnodalofficer@chola.murugappa.com · 4440906114 |
📱 Distributed via: iOS App Store · Google Play
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Chola One loan app safe?
Chola One is listed in RBI's public directory of Digital Lending Apps, deployed by CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Chola One?
Chola One is deployed by CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Chola One customer care / grievance contact?
The grievance redressal officer on record is Mr. Krishnakumar K.P — principalnodalofficer@chola.murugappa.com, 4440906114. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Chola One?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (principalnodalofficer@chola.murugappa.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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