Is Choice Connect Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Choice Connect”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: grievance@choiceconnect.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Choice Connect — What RBI's DLA Directory Records
| Regulated entity | FDPL FINANCE PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Choice Connect Private Limited |
| Entity website | https://www.fdplfinance.com/ |
| Grievance officer | Madhavi Ghadshi |
| Grievance contact | grievance@choiceconnect.in · 8124242424 |
| Regulated entity | INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) (NBFC) |
| LSP (Lending Service Provider) | Choice Connect Private Limited |
| Entity website | https://www.incred.com |
| Grievance officer | Madhavi Ghadshi |
| Grievance contact | support@choiceconnect.in · 8124242424 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Choice Connect loan app safe?
Choice Connect is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including FDPL FINANCE PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Choice Connect?
Choice Connect is deployed by 2 RBI-regulated entities: FDPL FINANCE PRIVATE LIMITED, INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD). Your loan agreement names the specific entity for your loan — check it there.
Choice Connect customer care / grievance contact?
The grievance redressal officer on record for FDPL FINANCE PRIVATE LIMITED is Madhavi Ghadshi — grievance@choiceconnect.in, 8124242424. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Choice Connect?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance@choiceconnect.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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