Is Catfin Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Catfin”
- 🏛️ Deployed by: GODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED) (NBFC)
- 🤝 LSP: CATEYE ADVISORS PRIVATE LIMITED (Lending Service Provider, per RBI's directory). The loan itself is given by GODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED).
- 📧 Grievance officer: support@catfin.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Catfin — What RBI's DLA Directory Records
| Regulated entity | GODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED) (NBFC) |
| LSP (Lending Service Provider) | CATEYE ADVISORS PRIVATE LIMITED |
| Entity website | https://www.godrejfinance.com/ |
| Grievance officer | Himachal Tiwari |
| Grievance contact | support@catfin.in · 8130553055 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Catfin loan app safe?
Catfin is listed in RBI's public directory of Digital Lending Apps, deployed by GODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Catfin?
Catfin is deployed by GODREJ FINANCE LIMITED (OLD NAME ENSEMBLE HOLDINGS & FINANCE LIMITED), a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Catfin customer care / grievance contact?
The grievance redressal officer on record is Himachal Tiwari — support@catfin.in, 8130553055. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Catfin?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (support@catfin.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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