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Is CAPITAL CONNECT Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “CAPITAL CONNECT”
  • 🏛️ Deployed by: NIYOGIN FINTECH LIMITED (NBFC)
  • 🤝 LSP: CAPITAL TRUST LIMITED (Lending Service Provider, per RBI's directory). The loan itself is given by NIYOGIN FINTECH LIMITED.
  • 📧 Grievance officer: Complaintredressal@capitaltrust.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 CAPITAL CONNECT — What RBI's DLA Directory Records

Regulated entityNIYOGIN FINTECH LIMITED (NBFC)
LSP (Lending Service Provider)CAPITAL TRUST LIMITED
Entity websitehttps://niyogin.com/
Grievance officerTarsem Singh
Grievance contactComplaintredressal@capitaltrust.in · 8146592004

📱 Distributed via: Google Play

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is CAPITAL CONNECT loan app safe?
CAPITAL CONNECT is listed in RBI's public directory of Digital Lending Apps, deployed by NIYOGIN FINTECH LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind CAPITAL CONNECT?
CAPITAL CONNECT is deployed by NIYOGIN FINTECH LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
CAPITAL CONNECT customer care / grievance contact?
The grievance redressal officer on record is Tarsem Singh — Complaintredressal@capitaltrust.in, 8146592004. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against CAPITAL CONNECT?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (Complaintredressal@capitaltrust.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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