Is Buddy Loans Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Buddy Loans”
- 🏛️ Deployed by: 3 regulated entities (see below)
- 📧 Grievance officer: nodal.officer@buddyloan.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Buddy Loans — What RBI's DLA Directory Records
| Regulated entity | INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) (NBFC) |
| LSP (Lending Service Provider) | BValue Services Private Limited |
| Entity website | https://www.incred.com |
| Grievance officer | Piyush Kumar |
| Grievance contact | nodal.officer@buddyloan.com · 9632016942 |
| Regulated entity | OXYZO FINANCIAL SERVICES LIMITED (FORMERLY KNOWN AS OXYZO FINANCIAL SERVICES PRIVATE LIMITED) (NBFC) |
| LSP (Lending Service Provider) | BValue Services Private limited |
| Entity website | https://respo.co.in/ |
| Grievance officer | Piyush Kumar |
| Grievance contact | nodal.officer@buddyloan.com · 9632016942 |
| Regulated entity | RESPO FINANCIAL CAPITAL PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | BValue Services Private limited |
| Entity website | https://respo.co.in/ |
| Grievance officer | Piyush Kumar |
| Grievance contact | nodal.officer@buddyloan.com · 9632016942 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Buddy Loans loan app safe?
Buddy Loans is listed in RBI's public directory of Digital Lending Apps, deployed by 3 regulated entities including INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Buddy Loans?
Buddy Loans is deployed by 3 RBI-regulated entities: INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD), OXYZO FINANCIAL SERVICES LIMITED (FORMERLY KNOWN AS OXYZO FINANCIAL SERVICES PRIVATE LIMITED), RESPO FINANCIAL CAPITAL PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Buddy Loans customer care / grievance contact?
The grievance redressal officer on record for INCRED FINANCIAL SERVICES LIMITED (FORMERLY KKR INDIA FINANCIAL SERVICES LTD) is Piyush Kumar — nodal.officer@buddyloan.com, 9632016942. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Buddy Loans?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodal.officer@buddyloan.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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