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Is Buddy Loan Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Buddy Loan: Personal Loan App”
  • 🏛️ Deployed by: EPIMONEY PRIVATE LIMITED (NBFC)
  • 🤝 LSP: Bvalue Services Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by EPIMONEY PRIVATE LIMITED.
  • 📧 Grievance officer: nodal.officer@buddyloan.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Buddy Loan — What RBI's DLA Directory Records

Regulated entityEPIMONEY PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)Bvalue Services Private Limited
Entity websitehttps://flexiloans.com/
Grievance officerMr. Piyush Kumar
Grievance contactnodal.officer@buddyloan.com · 9632016942

📱 Distributed via: iOS App Store · Google Play

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Buddy Loan loan app safe?
Buddy Loan: Personal Loan App is listed in RBI's public directory of Digital Lending Apps, deployed by EPIMONEY PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Buddy Loan?
Buddy Loan: Personal Loan App is deployed by EPIMONEY PRIVATE LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Buddy Loan customer care / grievance contact?
The grievance redressal officer on record is Mr. Piyush Kumar — nodal.officer@buddyloan.com, 9632016942. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Buddy Loan?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodal.officer@buddyloan.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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