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Is Branch- Personal Cash Loan App Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Branch- Personal Cash Loan App”
  • 🏛️ Deployed by: 2 regulated entities (see below)
  • 📧 Grievance officer: gro@branch.co
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Branch- Personal Cash Loan App — What RBI's DLA Directory Records

Regulated entityHARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED (NBFC)
LSP (Lending Service Provider)Branch International Financial Services Private Limited
Entity websitehttps://www.vivriticapital.com/
Grievance officerVishal Kaushik
Grievance contactgro@branch.co · 0
Regulated entityVIVRITI CAPITAL LIMITED (EARLIER KNOWN AS HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED) (NBFC)
LSP (Lending Service Provider)Branch International Financial Services Private Limited
Entity websitehttps://www.vivriticapital.com/
Grievance officerVishal Kaushik
Grievance contactgro@branch.co · 0

📱 Distributed via: Google Play · Website

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Branch- Personal Cash Loan App loan app safe?
Branch- Personal Cash Loan App is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Branch- Personal Cash Loan App?
Branch- Personal Cash Loan App is deployed by 2 RBI-regulated entities: HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED, VIVRITI CAPITAL LIMITED (EARLIER KNOWN AS HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED). Your loan agreement names the specific entity for your loan — check it there.
Branch- Personal Cash Loan App customer care / grievance contact?
The grievance redressal officer on record for HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED is Vishal Kaushik — gro@branch.co, 0. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Branch- Personal Cash Loan App?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (gro@branch.co). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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