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Is BharatPe UPI Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “BharatPe UPI”
  • 🏛️ Deployed by: YES BANK LTD. (BANK)
  • 🤝 LSP: Resilient Digi Services Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by YES BANK LTD..
  • 📧 Grievance officer: nodalofficer@bharatpemoney.com
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 BharatPe UPI — What RBI's DLA Directory Records

Regulated entityYES BANK LTD. (BANK)
LSP (Lending Service Provider)Resilient Digi Services Private Limited
Entity websitehttps://www.yes.bank.in/
Grievance officerPushpender Kumar
Grievance contactnodalofficer@bharatpemoney.com · 0

📱 Distributed via: iOS App Store · Google Play

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is BharatPe UPI loan app safe?
BharatPe UPI is listed in RBI's public directory of Digital Lending Apps, deployed by YES BANK LTD. (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind BharatPe UPI?
BharatPe UPI is deployed by YES BANK LTD., a BANK regulated by RBI. This is the legal lender named in your loan agreement.
BharatPe UPI customer care / grievance contact?
The grievance redressal officer on record is Pushpender Kumar — nodalofficer@bharatpemoney.com, 0. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against BharatPe UPI?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodalofficer@bharatpemoney.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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