Is BharatPe Money Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-11-02
- ✅ Listed in RBI's DLA directory as “BharatPe Money”
- 🏛️ Deployed by: SOUTH INDIAN BANK LTD (BANK)
- 🤝 LSP: Resilient Digi Services Private Limited (Lending Service Provider, per RBI's directory). The loan itself is given by SOUTH INDIAN BANK LTD.
- 📧 Grievance officer: nodalofficer@sib.bank.in
- 🛡️ Complaint route: RBI CMS portal (free)
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🔍 BharatPe Money — What RBI's DLA Directory Records
| Regulated entity | SOUTH INDIAN BANK LTD (BANK) |
| LSP (Lending Service Provider) | Resilient Digi Services Private Limited |
| Entity website | https://www.southindianbank.bank.in |
| Grievance officer | Mr. Shine Kappen |
| Grievance contact | nodalofficer@sib.bank.in · 4872420020 |
📱 Distributed via: iOS App Store
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-11-02. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is BharatPe Money loan app safe?
BharatPe Money is listed in RBI's public directory of Digital Lending Apps, deployed by SOUTH INDIAN BANK LTD (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind BharatPe Money?
BharatPe Money is deployed by SOUTH INDIAN BANK LTD, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
BharatPe Money customer care / grievance contact?
The grievance redressal officer on record is Mr. Shine Kappen — nodalofficer@sib.bank.in, 4872420020. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against BharatPe Money?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (nodalofficer@sib.bank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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