Is Bajaj Finserv Markets Loan App Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “Bajaj Finserv Markets Loan App”
- 🏛️ Deployed by: 3 regulated entities (see below)
- 📧 Grievance officer: grievance.officer@bajajfinservmarkets.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Bajaj Finserv Markets Loan App — What RBI's DLA Directory Records
| Regulated entity | EPIMONEY PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Bajaj Finserv Direct Limited |
| Entity website | https://flexiloans.com/ |
| Grievance officer | Prasoon Parihar |
| Grievance contact | grievance.officer@bajajfinservmarkets.in · 7066114134 |
| Regulated entity | KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED) (NBFC) |
| LSP (Lending Service Provider) | Bajaj Markets Owned by Bajaj Finserv Direct Limited |
| Entity website | https://www.kbnbfc.in/ |
| Grievance officer | Ms. Lipi Nayak |
| Grievance contact | grievance.officer@bajajfinservmarkets.in · 2071877021 |
| Regulated entity | KRAZYBEE SERVICES PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Bajaj Markets Owned by Bajaj Finserv Direct Limited |
| Entity website | https://www.kbnbfc.in/ |
| Grievance officer | Mr. Rajeev Chauhan |
| Grievance contact | grievance.officer@bajajfinservdirect.in · 2071877021 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is Bajaj Finserv Markets Loan App loan app safe?
Bajaj Finserv Markets Loan App is listed in RBI's public directory of Digital Lending Apps, deployed by 3 regulated entities including EPIMONEY PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Bajaj Finserv Markets Loan App?
Bajaj Finserv Markets Loan App is deployed by 3 RBI-regulated entities: EPIMONEY PRIVATE LIMITED, KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED), KRAZYBEE SERVICES PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
Bajaj Finserv Markets Loan App customer care / grievance contact?
The grievance redressal officer on record for EPIMONEY PRIVATE LIMITED is Prasoon Parihar — grievance.officer@bajajfinservmarkets.in, 7066114134. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Bajaj Finserv Markets Loan App?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievance.officer@bajajfinservmarkets.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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