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Is Bajaj Finance App Loan App Safe? RBI DLA Directory Verdict

Directory checked 2026-10-12

  • ✅ Listed in RBI's DLA directory as “Bajaj Finance App”
  • 🏛️ Deployed by: BAJAJ FINANCE LTD. (NBFC)
  • 📧 Grievance officer: grievanceredressalteam@bajajfinserv.in
  • 🛡️ Complaint route: RBI CMS portal (free)

🔍 Bajaj Finance App — What RBI's DLA Directory Records

Regulated entityBAJAJ FINANCE LTD. (NBFC)
LSP (Lending Service Provider)None: the app is self-owned by the regulated entity
Entity websitehttps://www.bajajfinserv.in/bajaj-finserv-partners
Grievance officerSowmiyanarayanan Srinivasan
Grievance contactgrievanceredressalteam@bajajfinserv.in · 2241803901

📱 Distributed via: iOS App Store · Google Play

Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.

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❓ Quick Answers

Is Bajaj Finance App loan app safe?
Bajaj Finance App is listed in RBI's public directory of Digital Lending Apps, deployed by BAJAJ FINANCE LTD. (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind Bajaj Finance App?
Bajaj Finance App is deployed by BAJAJ FINANCE LTD., a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
Bajaj Finance App customer care / grievance contact?
The grievance redressal officer on record is Sowmiyanarayanan Srinivasan — grievanceredressalteam@bajajfinserv.in, 2241803901. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Bajaj Finance App?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (grievanceredressalteam@bajajfinserv.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.

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