Is Axio Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-09-01
- ✅ Listed in RBI's DLA directory as “Axio”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: pno@axio.co.in ; ask@axio.co.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 Axio — What RBI's DLA Directory Records
| Regulated entity | HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED (NBFC) |
| Entity website | https://www.vivriticapital.com/ |
| Grievance officer | Mr.Yasaswi B S |
| Grievance contact | pno@axio.co.in ; ask@axio.co.in · 8068075001 |
| Regulated entity | SOUTH INDIAN BANK LTD (BANK) |
| Entity website | https://www.southindianbank.com |
| Grievance officer | Mr. Shine Kappen |
| Grievance contact | nodalofficer@sib.bank.in · 4872420020 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-09-01. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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Is Axio loan app safe?
Axio is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind Axio?
Axio is deployed by 2 RBI-regulated entities: HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED, SOUTH INDIAN BANK LTD. Your loan agreement names the specific entity for your loan — check it there.
Axio customer care / grievance contact?
The grievance redressal officer on record for HARI AND COMPANY INVESTMENTS MADRAS PRIVATE LIMITED is Mr.Yasaswi B S — pno@axio.co.in ; ask@axio.co.in, 8068075001. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against Axio?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (pno@axio.co.in ; ask@axio.co.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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