Is AU 0101 Mobile Banking Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “AU 0101 Mobile Banking”
- 🏛️ Deployed by: AU SMALL FINANCE BANK LIMITED (BANK)
- 📧 Grievance officer: pno@aubank.in
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 AU 0101 Mobile Banking — What RBI's DLA Directory Records
| Regulated entity | AU SMALL FINANCE BANK LIMITED (BANK) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://www.au.bank.in/pdfs/raise-a-complaint/grievance-redressal-mechanism.pdf |
| Grievance officer | Mr. Pankaj Gupta |
| Grievance contact | pno@aubank.in · 9116674100 |
📱 Distributed via: iOS App Store
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is AU 0101 Mobile Banking loan app safe?
AU 0101 Mobile Banking is listed in RBI's public directory of Digital Lending Apps, deployed by AU SMALL FINANCE BANK LIMITED (BANK). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind AU 0101 Mobile Banking?
AU 0101 Mobile Banking is deployed by AU SMALL FINANCE BANK LIMITED, a BANK regulated by RBI. This is the legal lender named in your loan agreement.
AU 0101 Mobile Banking customer care / grievance contact?
The grievance redressal officer on record is Mr. Pankaj Gupta — pno@aubank.in, 9116674100. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against AU 0101 Mobile Banking?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (pno@aubank.in). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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