Is AssistFin Technologies Private Limited Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “AssistFin Technologies Private Limited”
- 🏛️ Deployed by: ALTURA FINANCIAL SERVICES LIMITED (NBFC)
- 📧 Grievance officer: info@assistfin.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 AssistFin Technologies Private Limited — What RBI's DLA Directory Records
| Regulated entity | ALTURA FINANCIAL SERVICES LIMITED (NBFC) |
| LSP (Lending Service Provider) | None: the app is self-owned by the regulated entity |
| Entity website | https://alturafinancials.com/ |
| Grievance officer | Mr. Ravi Shankar Kumar |
| Grievance contact | info@assistfin.com · 7700840543 |
📱 Distributed via: Website
Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is AssistFin Technologies Private Limited loan app safe?
AssistFin Technologies Private Limited is listed in RBI's public directory of Digital Lending Apps, deployed by ALTURA FINANCIAL SERVICES LIMITED (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches this entity before sharing KYC.
Which lender is behind AssistFin Technologies Private Limited?
AssistFin Technologies Private Limited is deployed by ALTURA FINANCIAL SERVICES LIMITED, a NBFC regulated by RBI. This is the legal lender named in your loan agreement.
AssistFin Technologies Private Limited customer care / grievance contact?
The grievance redressal officer on record is Mr. Ravi Shankar Kumar — info@assistfin.com, 7700840543. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against AssistFin Technologies Private Limited?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (info@assistfin.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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