Is ABCD Aditya Birla Capital App Loan App Safe? RBI DLA Directory Verdict
Directory checked 2026-10-12
- ✅ Listed in RBI's DLA directory as “ABCD Aditya Birla Capital App”
- 🏛️ Deployed by: 2 regulated entities (see below)
- 📧 Grievance officer: abcdl.servicehead@adityabirlacapital.com
- 🛡️ Complaint route: RBI CMS portal (free)
🔍 ABCD Aditya Birla Capital App — What RBI's DLA Directory Records
| Regulated entity | KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED) (NBFC) |
| LSP (Lending Service Provider) | Aditya Birla Capital Digital Limited |
| Entity website | https://www.kbnbfc.in/ |
| Grievance officer | Ms. Sujatha Aroon |
| Grievance contact | abcdl.servicehead@adityabirlacapital.com · 2268323410 |
| Regulated entity | KRAZYBEE SERVICES PRIVATE LIMITED (NBFC) |
| LSP (Lending Service Provider) | Aditya Birla Capital Digital Limited |
| Entity website | https://www.kbnbfc.in/ |
| Grievance officer | Ms. Sujatha Aroon |
| Grievance contact | abcdl.servicehead@adityabirlacapital.com · 2265022749 |
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Source: RBI — Digital Lending Apps deployed by Regulated Entities (public directory), checked 2026-10-12. Listings are reported by the regulated entities on RBI's CIMS portal without further validation by RBI — a listing is not an RBI endorsement. Always confirm the lender named inside the app matches the entity above before sharing documents.
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❓ Quick Answers
Is ABCD Aditya Birla Capital App loan app safe?
ABCD Aditya Birla Capital App is listed in RBI's public directory of Digital Lending Apps, deployed by 2 regulated entities including KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED) (NBFC). The listing is reported by the regulated entity on RBI's CIMS portal — always confirm the lender named inside the app matches one of these entities before sharing KYC.
Which lender is behind ABCD Aditya Birla Capital App?
ABCD Aditya Birla Capital App is deployed by 2 RBI-regulated entities: KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED), KRAZYBEE SERVICES PRIVATE LIMITED. Your loan agreement names the specific entity for your loan — check it there.
ABCD Aditya Birla Capital App customer care / grievance contact?
The grievance redressal officer on record for KRAZYBEE SERVICES LIMITED (EARLIER KNOWN AS KRAZYBEE SERVICES PRIVATE LIMITED) is Ms. Sujatha Aroon — abcdl.servicehead@adityabirlacapital.com, 2268323410. Use this official contact, not helpline numbers found via Google search (scam helplines target loan-app users).
How do I complain against ABCD Aditya Birla Capital App?
Step 1: raise the issue inside the app. Step 2: email the grievance officer (abcdl.servicehead@adityabirlacapital.com). Step 3: no resolution in 30 days — escalate free to the RBI Ombudsman at cms.rbi.org.in.
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