How do I contact IndusInd Bank?

Customer care: +91 1860 267 7777. Support email: reachus@indusind.com. Grievance officer: pno@indusind.com. Official website: https://www.indusind.com.

How do I file a complaint against IndusInd Bank?

RBI follows a 3-tier escalation. 1) Raise the issue with IndusInd Bank customer care (they must respond within 30 days). 2) If unresolved, escalate to the Grievance Officer at pno@indusind.com. 3) File a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in — free of charge.

PVB✓ RBI Registered

IndusInd Bank Limited

Q: Is IndusInd Bank RBI registered?

IndusInd Bank is registered with the Reserve Bank of India as a Private Sector Bank with a currently valid Certificate of Registration. Current status can be verified on the official RBI NBFC list at rbi.org.in.

Private Sector Bank

Verified by GoCredit · Registration details sourced from RBI public records. For complaints, always verify contact details on the lender's official site.

RBI Registration

CoR Status: Valid
Classification: Private Sector Bank (PVB)

Loan apps operated by IndusInd Bank

This lender reports 5 digital lending apps to the RBI. If an app on your phone is on this list, IndusInd Bank is the entity that lends the money and handles your grievance.

Source: RBI's directory of Digital Lending Apps deployed by Regulated Entities, as reported by the entity. A listing is a disclosure by IndusInd Bank, not an RBI endorsement. Check any loan app →

Contact & Grievance

Website: https://www.indusind.com
Customer Care: +91 1860 267 7777
Support Line: +91 1800 266 0447
Contact Number: +91 22 6857 7777
Support Email: reachus@indusind.com
Grievance Officer: pno@indusind.com

Looking for a different lender?

Search by company name or the loan app's brand name — many apps lend under a different registered company.

Search the NBFC, not the loan app. Many loan apps are DSAs (including GoCredit) — the actual lender is the NBFC named in your loan agreement.

How to contact IndusInd Bank

IndusInd Bank is an RBI-registered private sector bank. The official website is indusind.com.

Customer care: +91 1860 267 7777 — for account issues, EMI queries, and general product questions.
Support email: reachus@indusind.com — expected first response within 3-5 working days.
Grievance officer: pno@indusind.com — use only after customer care has not resolved your issue within 30 days.

How to file a complaint against IndusInd Bank

First-line (customer care): raise the issue with IndusInd Bank at +91 1860 267 7777 or via email at reachus@indusind.com. Note your complaint reference number. They must respond within 30 days.
Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at pno@indusind.com. Attach your original complaint reference number and any written correspondence.
Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.

What IndusInd Bank does

IndusInd Bank operates as a Private Sector Bank with a currently valid Certificate of Registration. It is a private commercial bank with full banking licence. You can verify current registration status directly on the RBI NBFC list.

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