Federal Bank Limited
Private Sector Bank
RBI Registration
- CoR Status
- Valid
- Classification
- Private Sector Bank (PVB)
Loan apps operated by Federal Bank
This lender reports 5 digital lending apps to the RBI. If an app on your phone is on this list, Federal Bank is the entity that lends the money and handles your grievance.
Source: RBI's directory of Digital Lending Apps deployed by Regulated Entities, as reported by the entity. A listing is a disclosure by Federal Bank, not an RBI endorsement. Check any loan app →
Contact & Grievance
- Website
- https://www.federal.bank.in
- Customer Care
- +91-1800-425-1199
- Support Line
- +91-1800-420-1199
- Contact Number
- +91-484-2630994
- Support Email
- support@federalbank.co.in
- Grievance Officer
- grievanceescalations@federalbank.co.in
Looking for a different lender?
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How to contact Federal Bank
Federal Bank is an RBI-registered private sector bank. The official website is federal.bank.in.
- Customer care: +91-1800-425-1199 — for account issues, EMI queries, and general product questions.
- Support email: support@federalbank.co.in — expected first response within 3-5 working days.
- Grievance officer: grievanceescalations@federalbank.co.in — use only after customer care has not resolved your issue within 30 days.
How to file a complaint against Federal Bank
- First-line (customer care): raise the issue with Federal Bank at +91-1800-425-1199 or via email at support@federalbank.co.in. Note your complaint reference number. They must respond within 30 days.
- Second-line (Grievance Officer): if unresolved after 30 days, escalate to the Grievance Officer at grievanceescalations@federalbank.co.in. Attach your original complaint reference number and any written correspondence.
- Third-line (RBI): file a complaint via the RBI CMS portal at cms.rbi.org.in or through SACHET at sachet.rbi.org.in. Free of charge.
What Federal Bank does
Federal Bank operates as a Private Sector Bank with a currently valid Certificate of Registration. It is a private commercial bank with full banking licence. You can verify current registration status directly on the RBI NBFC list.
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