IOB — Real Lender, Customer Care, Grievance Officer
Verified registration and grievance details for the IOB loan app.
Common questions about IOB
Is IOB RBI registered?
Yes. IOB is the consumer-facing brand of Indian Overseas Bank, a Public Sector Bank registered with the Reserve Bank of India.
Who is the real lender behind the IOB app?
Indian Overseas Bank is the regulated entity that issues loans through the IOB brand. The RBI registration record is verifiable on the RBI's public NBFC list.
What is the IOB customer care number?
IOB customer care details are managed by Indian Overseas Bank. The RBI-registered email is on record. For phone support, check inside the IOB app's official help section. Avoid third-party numbers found via Google — they are frequently scams.
How do I file a complaint against IOB?
Three-step escalation: (1) Raise a complaint in the IOB app or write to Indian Overseas Bank at their registered email. (2) If unresolved in 30 days, escalate to their Nodal Officer (listed on the lender's website per RBI Fair Practices Code). (3) Final escalation: RBI Banking Ombudsman via cms.rbi.org.in — free, no lawyer needed.
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